77479 dropped calls, missed calls, poor signal strength
bvoris6977
Enthusiast - Level 1

Live in Sugar Land 77479 and am missing calls frequently.

Dropped calls if calls actually go through. Signal strength is 118db - 110db 0.4 RSSNR db, -15RSRQ DB 

I've check multiple phones on different OSs and the only consistency is Verizon's network.

There is a massive amount of congestion in Sugar Land but this is a serious problem. 

This problem has been going on now for about 2 months.

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Re: 77479 dropped calls, missed calls, poor signal strength
vzw_customer_support
Customer Service Rep

I know the importance of having a reliable connection and I apologize for the inconvenience this has caused over the last 2 months. May I ask what congestion do you know about in the area? Is this primarily happening inside? YaleK_VZW

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Re: 77479 dropped calls, missed calls, poor signal strength
bvoris6977
Enthusiast - Level 1

I continue to have issues with dropped calls and poor signal.

 

May I ask what congestion do you know about in the area?

77479/77478  continues to have spotty signals and connectivity.

Is this primarily happening inside?

No this is through out those zip codes.

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