Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
Because I was having reception issues, Verizon sent me a new SIM card for my Galaxy Nexus. When I put the card in my phone, it simply stopped getting a 4G signal (sometimes there is a very weak 3G signal - no bars), and when I attempt to make calls, I get asked if I want to call collect.
The directions that came with the new SIM card didn't mention anything about activating the card - it just said to put it in the phone. Do I still need to do something else in order to get the new SIM card to work with my existing phone/phone number/plan?
You may need to go online or call customer service and designate the sim card number to that line for it to activate properly. And yes, it does need to be activated to the line before you will have 4g or voice service.
On this page it says:
To activate your SIM card, dial (877) 807-4646 from any phone and follow the prompts to activate your 4G LTE service.
However, I don't have access to a working phone right now. Do you know where/how I can activate the SIM card myself online?