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After data cap, getting no connection whatsoever
mjce624
Member

I understand that after my data cap (50/gb), I will face a slow down, but why is it that I get nothing? I can't load any app or website now.

I have tried some troubleshooting (roaming on/off, restart, data on/off, etc) and I am still getting nothing.

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Re: After data cap, getting no connection whatsoever
vzw_customer_support
Customer Support

I'm sorry that you are having difficulties loading up applications or websites after using your data allotment, mjce624. We know how important it is to have data available at all times, and we want to take a closer look at this issue.

 

When did this issue start?

What plan do you have (https://www.verizonwireless.com/plans/)?

What is your device model?

 

AntonioC_VZW

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