Do they have their phones turned off? Is it all Verizon Wireless phones numbers?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Happens often, I have 5 Verizon lines, When it does this I can call any, or all of them , and get nothing but VM, leave a message, Later, I can get a text through, asking them to check their VM ( No VM ) Sometimes it shows up the next day, or sometimes a few days later.
Happens with text messages also, I can send texts all night long from my garage to someone in the house, When I go inside, Angry, Didn't you get my text ? , or my calls ? Nothing on their call /text log, even though I can show all the sent items on my phone ?
Then a day, or two later, they appear, Magic !!!!!
We want you to be able to keep in touch with your family jbills31! I'm sorry to hear of your difficulties. Where are you located? What make and model device? Do you have service with us? What happens when you attempt to place an outbound call? Any error messages?
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This just started happening to me and my family last night. Seems to only happen between VZW customers. Calling from a landline or other cellphone company works fine. Sometimes I call a family member and they pick up and it shows connected but its still ringing on my end. Very weird.
Thanks for sharing that, fade_. We regret any difficulties you've been having. I'd like to know more about your specific location and device. Can you share your zip code and device model? I also see that this just started for you and your family. Did it impact you all at the same time? If so, about when (date if known)? Are the VZW customers you've been speaking with all in your area?
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