Are there any currently known issues with devices using far more data than usual?
kilemac27
Newbie

Are there any currently known issues with devices using far more data than usual? I have an iPhone 5, I have made sure to disable background app refresh, location services, wifi assist etc has all been configured to use less data. I have not been using any new apps and did not need to change these settings previously but all of a sudden I am seeing data usage that is much higher and at times I KNOW I was not using my phone or DEFINITELY connected to wifi.

Is there anyway I can see which apps have started using more data?

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vzw_customer_support
Customer Service Rep

@kilemac27


I can definitely understand your concerns with higher than expected data usage using your Apple iPhone 5 device. I would love to help.


You can optimize data usage by application by following these steps: http://vz.to/1JukExX. You can also restrict cellular data for individual applications here as well. Let me know what you find.


AnthonyTa_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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rcschnoor
Legend

You say you have wifi assist configured to use less data. Does that mean you have wifi assist turned on or off?

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kilemac27
Newbie

It is off

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