Dear Verizon Team,
every time I pass the intersection of Cooper Lake Dr. and Atlanta Rd in Smyrna, GA, 30080 my internet connection is disrupted.
The music or podcast stops or the conversation is disrupted. Since this is on the my out of my neighborhood it is pretty annoying.
My wife is an AT&T customer and thinks I should just switch, nothing will ever be done. I think the great company Verizon takes its customs seriously and will take care of this. Who is right?
Thanks
We want to make sure you get the reliable service you need during your travel. We're going to send you a Private Note so we can gather more details.
~Jesse
Here is the response from Verizon customer support:
"Thank you for the details. We reviewed the location and there is definitely room for improvement regarding the towers in the area. We are always working to expand and improve the network where possible, however we do not have specific information regarding future build plans in any specific area. Verizon Wireless' specific network expansion plans, locations, and timetables are considered proprietary and confidential. "
What should I make of this response?
cwunsch, it is our goal to ensure we provide you with the most up-to-date info as it is our goal to set you up for the best success. If you have additional questions, please let us know.
-Natasha
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