Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Bill Payment
Kunnaway
Member

I just got an email from Verison saying there was a problem with my payment to them yet I see it has been taken out of my bank account on 10/72013, and go into my account and it says I'm paid up so what the hell is going on with this people. So I go up to where it says contact us and it brings me to this what happened to customer service.

Labels (1)
0 Likes
Re: Bill Payment
vzw_customer_support
Customer Support

It sounds like we have some fixing to do Kunnaway! I regret to learn of the payment issue. I would like to take a closer look so that I can better assist and clear the air! I just sent you a follow request. Please follow me back and send a private message with your mobile number and name.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

0 Likes