Billing Credit for 4G outage - $4.00 per day seems fair

[TheSchneider]

At a minimum!

[ChiTowner]

Agreed, our contract states we pay for service,,,, well if there isnt service there shouldnt be a charge

[mdram4x4]

verizon does not garuntee uninterupted service.  read the fine print

[VL600_Boston]

Before we decide on a per day rate, we should consider the possibility a multi-month outage. As you may, or may not, know, this is not just a 4G problem, in many areas, including my own, I can't even get 3G service, I have to manually program my USB modem just to get 2.5G service. And most users don't know how to do that. So they likely can't chime in on this thread.

Once nice thing about evolving with the internet, I surfed the web a 2.4 kbps, so I think 2.5G is pretty fast. If you don't know about user agent spoofing, now's the time to learn. see firefox add-on.

[Neander]

It's costing me a hell of a lot more than $4.00!  I'd like Verizon to hurt as I am right now.  I had to drove 30 miles (one-way) on $3.75 gas, to connect at a Krystal Hamburger.  They should at least buy me a **bleep**ing hamburger.

[dhc]

Seriously? I don't know how many here are using the 4g mobile hotspot and if use is for business (though I suspect this is the case for most), but even a full refund for the month would be mere vapor from the bucket of loss that has already been ecrued as a result of this outage. No 4g, no 3g, nothing.

[markbyrn]

My Samsung 4G LTE Hotspot is nothing but a paperweight at this point and I'm very disappointed in the lack of information being passed on regarding this outage.  Verizon needs to provide more than a credit - they need to provide answers and the home page of the Verizon website should have a red flag outage on the front with an explanation from the CEO.   Shouldn't have to find out from the media or Twitter.