Can I talk to someone who can explain my bill?

[Stakgold]

I believe I have been misled and that my bill is in error.  I find the website confusing and even calling (and paying $3.50) to pay by phone challenging.  Is there any place I can get help?  I am 80

[Snn5 · Accepted solution]

You can call *611 from your phone, press 1, press 4, say "agent."  Paying by website or by phone app (if available) is so much easier and cheaper.

[Sam1121]

I will try this tomorrow - thank you

[DCG75]

Old Post, please update...this does not work

[kh-taylarie]

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.