Why can't anyone in VZW support figure out what's going on?
For 2 days now I'm not able to sync my emails over 4G network. While in 4G everything else works fine, browsing, google talk, etc. Just the email won't sync.
When I drop into 3G, email start working fine.
Already had the phone and the SIM card swapped.
HTC Rezound in NYC
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I can definitely see how this is a perplexing issue. Have you tried to delete your email accounts and re-add them? What kind of email account do you have set up on your phone (Gmail, MSN,Enterprise)? When did this start happening? Please answer these questions so I can help resolve your email issue. Thanks.
i've swapped the phone and the SIM card, reset the new phone to factory defaults multiple times.
I have gmail and a corporate exchange account setup.
Gmail sync fine over 4g and 3g, but the corporate exchange only syncs on 3g , no go on 4g.
started happening on november 14th as soon as i got the phone.
had thunderbolt since it launched in march and all syncs over 4g were working fine.
I too just purchased the Lucid 4G (may 24th), and started having trouble June 6th wich being unable to retrieve emails. i have tried to re-sync to no avail since yesterday at 2 p.m. Very frustrating.
I have the HTC Thunderbolt and starting having problems retrieving e-mails also on June 6th. Haven't been able to get anything since then. Does anyone know what's going on?