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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
To whom it may concern,
I've been a customer with Verizon Wireless for nearly 6 years. During that time, my average bill has been $250 a month for a grand total of approximately $17,500.
What I'd like to know, is why when I've had nearly 0% signal for over a year in my home I'm being told that the only way for me to fix the problem is to spend another $250 on an extender.
Attached are screen shot of a signal strength app from my phone over the past few days.
I've already spoken to customer service, and their only solution is for me to pay more.
Given my investment in Verizon Wireless, how are you going to help me?
Looking forward to a response.
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