Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Cell phone service
craniumcookie
Member

Service is unpredictable and unreliable.   

0 Likes
Re: Cell phone service
craniumcookie
Member

Despite Verizon service map showing clear access in my area.  Mulitple issues.  Including constant roaming and heating of device.  Only several days into data service period, hitting max limits of data usage.  Overcharges.  

0 Likes
Re: Cell phone service
craniumcookie
Member

Multiple upgrade attempts, still limited access.  Durham, NY.  can't pay bills online or access other services that are critical for some people in household,  after Verizon representatives convinced me this service is better than other internet providers.

0 Likes
Re: Cell phone service
craniumcookie
Member

Seeking alternative cell phone service.  Anyone have suggestions of better service in Durham, NY.  ?

0 Likes
Re: Cell phone service
vzw_customer_support
Customer Support

We would never want you to consider other carriers for service. I'm sorry to hear about the issues with service out in Durham, NY and other concerns that you mentioned. We want the best for you and I'm happy to help turn this around. Since you are having issues with data usage, an overheating device, overages, and utilizing My Verizon, we would need to gather some more info from you in order to best help out. Please check the Private Note that we have sent to you.

 

RyanM_VZW

0 Likes