Cellular data not working

Yuli1
Newbie

I have tried searching stuff up when I’m outside with Google, chrome, and safari and it said couldn’t load or error. I have an iPhone 14 Pro if that helps. 

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3 Replies
vzw_customer_support
Customer Service Rep

Sorry to read about the issue with your service. When did this start? Is your device up to date? ~Peter

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Yuli1
Newbie

I don’t know because I don’t really use search engines so I would say around a month ago. My phone is also up to date

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vzw_customer_support
Customer Service Rep

Thanks so much for the details, Yuli1! To clarify, does this only happen when using search engines? Are you able to use data-based apps on your phone? Also, does this happen only in certain locations?

~Izzy

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