Connection Outage? - Hampton Roads, VA
Saberwulf77
Newbie

Is anyone having trouble with 4G LTE signal for those located in the Hampton Roads, VA area? My device is an S3 and I tried restarting the device, disabling/re-enabling the mobile connection, but it still can only connect up to 3G.

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vzw_customer_support
Customer Service Rep

What's going on in Hampton Roads? I don't have any reports for the area, Saberwulf77. We need to get that lost 4G back. Are you still experiencing difficulties? If so, please let me know what zip code you're in.

Tamara H.
Follow us on Twitter @VZWSupport

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rich__f
Newbie

If you updated your S3 to the latest firmware last week you will be having trouble until a new baseband is released.  The modem software is borked up and this is noted all over the S3 section of this forum.  I am having the same trouble as well on mine.

Rich

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