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Consistently slow data from one tower in Topsham Maine
NateHoy
Member

Pretty much wherever I go I get fast speeds since joining Verizon a few weeks ago and I love it!  

However, there is one specific area in Topsham Maine (04086) up near the Topsham Fair Mall where the 4G/LTE signal is very good (2-3 bars) but all of our phones experience extremely slow Internet speeds (usually anything you try to do results in a timeout/failure).  

I have attached an image where I have circled the approximate area where we very consistently all get data failures or very, very slow data.  It is very rare to see thigns work at all there.  Sometimes when I'm inside a building I will drop back to 3G and get semi-acceptable data speeds for a time (128KB, maybe).  

I have not been able to successfully complete a speedtest.net test in that area.

slowdata.JPG

Other than that one area, Verizon is a complete rockstar around here.  I love it!!!!  But I am in that one spot fairly frequently and would LOVE to have good service there, please!

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Re: Consistently slow data from one tower in Topsham Maine
vzw_customer_support
Customer Support

I am glad to hear you are enjoying the service overall and I am sorry to hear you are having difficulty with the connection in the area you mentioned. Is this only affecting data connections or voice and text as well? What plan are you currently on?  YaleK_VZW

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Re: Consistently slow data from one tower in Topsham Maine
bearone21
Leader

unfortunately verizon doesn't place towers that give all customers fast connections, all the time.

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