Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Constant LTE

My phone has constantly been on LTE and only has on average 2 bars of service. It used to always show 4G, been it has been only on LTE for over a month now. Location doesn't seem to matter, it's the same everywhere. We have unlimited data, but I'm curious if actual data usage would affect this? 

Re: Constant LTE
Customer Support

You are in the right place to get some help, Gchromis. The actual data usage has no effect on the type of signal your phone gets. In terms of network technology, 4G and LTE are exactly the same signal type. We want to be sure we address any service concerns for sure. How are calls, texts, and data on your device?