Coverage Issues
Keishawn1
Newbie

A lot of people are having coverage issues in the Norfolk VA 23523 area code. You only can receive and make phones. And even a text take a while to go through. And forget about using any apps on your phone. It’s horrible!!! Can anyone help/fix this issues. All Verizon users are goin threw it at work 😞

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vzw_customer_support
Customer Service Rep

Sorry to hear about the issues with service out in Norfolk, VA, Keishawn1. We want and expect great service for you and we're happy to help get to the bottom of this concern with you. We don't have any known network issues in the area at the time of this writing so I'd like to figure out a few things. What's the nearest cross streets and zip code of the location where you are having issues? Are you having issues with service in multiple locations? When did the issues start? 

RyanM_VZW

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Keishawn1
Newbie

23523. The data is super slow. 200 Ligon street Norfolk va. Nobody that has Verizon can open a website, run an app, download or stream in this area. It’s probably only a two or three block radius. 

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vzw_customer_support
Customer Service Rep

Thank you for those details, Keishawn1. How long has this issue been going on?

ZakC_VZW

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