I live in 85388 and when we purchased back in 2020 we had 4 bars throughout our home. Now only 1 bar. Also finding some areas nearby both my wife and I have SOS. Been with Verizon for over 20 years because of the good coverage. Whatโs happened? Our daughter who I consider has a bad phone carrier has great service here.
DMS14, we always want you to have the best coverage possible, and we're sorry to hear that you've seen a decrease in your overall signal around your home. We recommend starting with basic troubleshooting to rule out any device issues. Please locate your device in this link: https://www.verizon.com/support/devices/#mobile and click the "Troubleshooting" link. After that, select the issue that most closely matches the problems you're experiencing. Please make sure you log into your account to make sure troubleshooting is saved. We look forward to your update.
~Jesse
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