Crossville Tennessee having huge network issues
Runner83
Enthusiast - Level 2

Our entire neighborhood in the 38555 zip code is having network problems with Verizon.  Calls are choppy; people can't hear you on the other end and can't place calls at times. This all started about a month ago.  Many of us have been to our local store, and they stated they opened up network trouble tickets..

A number of us were given network extenders for our homes by calling Verizon customer service. While this is appreciated, it only works in your home.  Has anyone else been having these problems in the Tennessee area like this?  

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3 Replies
vzw_customer_support
Customer Service Rep

Hello, Runner83, thank you for reaching out regarding his service concern. I'm sorry to hear you're experiencing an issue in your home area. So we can best assist, we will be reaching out via Private Note.

-Lauren

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Runner83
Enthusiast - Level 2

Hi Lauren,

 

Thank you for the note.  I look forward to speaking with someone at Verizon about this problem.  Any idea when I will be contacted?


Thank you! 

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Runner83
Enthusiast - Level 2

Hey Lauren, or someone from Verizon,

I  haven't heard back from anyone, as mentioned in the note I received.  Are you still planning to contact me?

Thanks,

Frank

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