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DATA SPEED
BRIELL13
Member

I've ran speed test for the past couple of hours. This is ridiculous.   Very slow. This is what class action lawsuits are made out of.

Screenshot_20200306-141800_Speedtest.jpg

Screenshot_20200306-142720_Speedtest.jpg

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Re: DATA SPEED
vzw_customer_support
Customer Support

BRIELL13, having fast and reliable data speeds is always important. Allow us the opportunity to investigate. When did this concern start? Are all of your services impacted, including calls and text messages? Do you know if others in your area are having the same experience? Can you please provide us with your nearest intersection, City and zip code so we can accurately pinpoint your location?

 

SylviaT_VZW

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Re: DATA SPEED
BRIELL13
Member

This is happening in Jonesboro AR. It can happen anywhere.  I was on red wolf Blvd by longhorns when the first test was done.  I was near brown's lane and race st intersection when the second test was done. It comes and goes.  I started noticing a month or two ago, and thought it was getting throttled back due to congestion.   Speeds shouldn't be that slow.  

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Re: DATA SPEED
BRIELL13
Member

This test performed in Jonesboro AR near Sam's Club.

Screenshot_20200310-095300_Speedtest.jpg

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Re: DATA SPEED
vzw_customer_support
Customer Support

 We want this resolved ASAP.  A private message has been sent to assist you further. 

SeanC_VZW

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