Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Data calculation, how does Verizon figure this?
System_BIOS
Member

I know that my phone's calculation won't match Verizon's, but sometimes it will differ by 1 Gb or more.  Does Verizon count all packets, like the ones dropped?  What is Verizon adding up that I am not?

Labels (1)
Re: Data calculation, how does Verizon figure this?
vzw_customer_support
Customer Support

That is a great question! May we ask if your device is counting into consideration background data? KleoL_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes