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Data calculation, how does Verizon figure this?

I know that my phone's calculation won't match Verizon's, but sometimes it will differ by 1 Gb or more.  Does Verizon count all packets, like the ones dropped?  What is Verizon adding up that I am not?

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Re: Data calculation, how does Verizon figure this?
Customer Support

That is a great question! May we ask if your device is counting into consideration background data? KleoL_VZW

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