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Data has been terrible on all phones in our household recently.
KWL
Newbie
‎05-28-2018 05:10 PM

Data has been terrible on all phones in our household recently. Zip Code 14127

This has never been a problem before.

We also saw a major slow down in other areas we travel to.  I would love to be able to blame it on a phone, but seeing we are talking about newer phones, Samsung Galaxy S8 plus,   Two iPhone 6s and a iPhone 7 plus, and they are all experiencing this issue, I'd say it's a network issue.  What has happened to downgrade the signal quality and when will it be fixed?

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Re: Data has been terrible on all phones in our household recently.
vzw_customer_support
Customer Service Rep
‎05-30-2018 05:15 PM

I want to make sure that you have excellent service every place that you go. When you say that you are noticing a slow down, do you mean with your data signal? How long ago did this start? Is this just happening when you are indoors?

NicholeK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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