I would like to report an issue on an ongoing dead zone @ my place of work. It will bounce from 1 to 2 bars of 4G and then drop to 3G and then eventually down to 1x and stay @ 3G to 1x speeds.
I have 3 co-workers all on the Verizon network with in 10 feet from me. If I try to text one it can take about 10+ minutes or more for them to get the message. Lately I am missing phone calls & the voicemails that go with the missed call are not showing up until I get home. I am even starting to get text messages a few hours later the message is being sent at 8:30am and not getting until 5:30pm or later.
I just chatted with customer service (Jon) was very polite and helpful.
7h3d34f0n3, Thank you for providing your Zip code. We know how much of an inconvenience it can be to experience a fluctuating signal, and we want to fix this, especially when you rely on your device for business. I thoroughly reviewed the 49094 area and found no service issues to report. Is the issue you’re experiencing happening indoors/outdoors or both? How long has this issue been going on for? What is the make and model of your device?