Deadzone near BWI airport in Maryland

[jnorf]

In Linthicum Heights, Maryland 21090 near the BWI airport we have a dead zone. It's had an extremely poor to no signal in this area since I started working here in 2008. My phone consistently reports a -104dmb signal outside. Often calls are dropped or do not connect at all. Text messages fail to send or receive. 4G is often non existent and the phone shows a 3G connection 99% of the time. This has been consistent with different phone makes and models. We have about 30 or so people with work supplied phones. Some have iPhones, some have older or newer Androids. Even the property manager of the business park says that they have the same low to no signal issue. Someone has also reported the location on deadcellzones.com.

The nearest intersection is Progress Drive and W Nursery Road. Please fix the issue. I have a guy who sits 10 feet away from me who has AT&T and consistently gets 4-5 bars and 4G INSIDE the building at this location. My contract is up in December and I know management is strongly considering switching.

[jnorf]

I'm guessing Customer Service is just going to ignore this? Or would Verizon care to at least inform me of how to get this reception issue addressed?

[Ann154]

This is a peer to peer customer forum. It mainly customers asking, answering and discussing issues with other customers. The only time a customer service representative chimes in is on discussion threads marked as unanswered questions.

Unfortunately your post wasn't marked as a question and no one else responded because they didn't have a suggestion or they haven't read it yet. I see there have been only 29 views so far. There are thousands of registered users in this community forum. Not many of them have seen your post.