Erratic LTE service at my home ZIP 31220
RAB33
Newbie

While at home my IPhone will display 2 bars and LTE but more often than not, I will have little or no data to load websites or download emails.  At times the service is fine, but even with LTE displayed downloads will stall out.  Sometimes I can turn airplane mode on and off and downloads will resume, other times this has no effect.  At times the display will change to 3G or 1X and jump back to LTE with no change in download speed. Other times it will work fine with no issues.  I do not have this problem any place other than at my home.

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vzw_customer_support
Customer Service Rep

I know how important it is to make sure that you can remain connected in times of need. Are you having these issues indoors or outdoors? Does this happen at all times of the day? Do you have issues with your calls and messages as well? NicholeK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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