My hardware setup: LG VL600 USB modem --> Ethernet modem --> router --> desktop computer. I do not have smart phone. So it is not possible to either get or receive messages. All my messaging is by email via broadband data. Yet, my recent bill includes a charge for receiving a message from phone number 000-000-0000. Looks like Verizon computers got hacked. I want the charge removed.
Hmm, let's get to the bottom of this for you. The USB modems ARE capable of receiving text messages. If you navigate to VZ Access Manager, there could be a text message in there for your account. It could be that there was a wrong number, and it was routed to your account. I can look into this for you, but we will need to do this privately. Please look for a message from me directly, so we can gain access to the account. Thank you.
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I spoke to customer support. They admitted computer generated spam messages are difficult to block. They offered to block all messages, included those from Verizon. I accepted. Also got refunded for the spam message.