Getting very poor LTE coverage now
MICJEN65
Newbie

Getting very poor LTE coverage in 28659 and ~5 mile radius. Drops to extended 1x consistently . Seemed to coincide with switch to unlimited plan a few months back.  LTE seems to work fine everywhere else. This is on all 3 phones on my account. (1 iPhone 6, 2 iPhone 6s) All phones are up to date software wise.

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vzw_customer_support
Customer Service Rep

MICJEN65, I know how it feels to have coverage that's less than ideal is some areas. You're in the right place to get to the bottom of the signal issues in this area. I've sent a message to your inbox. When you have a chance, please take a look and respond. I look forward to working with you soon.

La’SindaT_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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