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HELP
kmar
Member

Got the Thunderbolt yesterday. When I get calls it does not display the caller name of anyone in my contacts. Any ideas???

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Re: HELP
budone
Sr. Leader
Sr. Leader

I am sure you did but I will ask, were the area codes of your contacts get transferred to the new phone?

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Re: HELP
EdW_VZW
Verizon Employee

Thank you for your inquiry. Adding to the good question Budone asked, the area codes would need to be on your contacts in order for the caller's name to be listed. Perhaps you can check your contacts to make sure the area codes are listed and edit those contacts without the area code. Here is a link to assist you with how to manage and edit your contacts online: http://support.vzw.com/how_to_use/backup_assistant.html#manage 

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