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Having trouble with reception @ ZIP 80247
CarlosB
Newbie
‎10-13-2014 05:35 PM

Having trouble with reception @ ZIP 80247.  Used to get 4G with no issues but, for the last couple of months I get 3G if I am lucky and even voice is problematic, with frequent dropped calls.

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Re: Having trouble with reception @ ZIP 80247
CarlosB
Newbie
‎10-15-2014 09:16 AM

Does Verizon even checks these forum?

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Re: Having trouble with reception @ ZIP 80247
vzw_customer_support
Customer Service Rep
‎10-15-2014 05:45 PM

CarlosB,

Help has arrived! What model phone do you have? Are you experiencing this issue indoors only? Have you tried rebooting your phone?

EfrainM_VZW

Follow us on Twitter@VZWSupport

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Re: Having trouble with reception @ ZIP 80247
CarlosB
Newbie
‎10-15-2014 07:12 PM

I have a Samsung Galaxy Nexus, and so does my wife.  We've been using these phones for quite a while, and the problem is somewhat recent.  Problem is indoors and outdoors.  We not only rebooted the phone multiple times, but we also went to a Verizon store where they switched our SIM cards, stating that older SIM cards might have been the culprit, not surprisingly that didn't help either.

The phones are not the problem, since they work perfectly in other parts of the city.  Problem is around my place, where I used to have good reception and have it no longer.

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