Here is why your 4g is not working

[pepdot]

 did get through to tech support this morning.  The server that reads your sims card in you device is the problem, that is why you can' t even connect with 3g service even though normally you could.   I had my service downgraded to the mifi I had just upgraded from until they can restore my 4g service.  I was on the phone including the hold time for 49 minutes.

The tech guy told me they had 1 - 2 calls then all of a sudden 100 then 300 calls flooded their lines.  They had no definitive time element for bringing service back up.   I it system / nation wide.   

[JamesDJ]

How long did it take to fix