Home Fusion Issues.
jshultz78
Newbie

I've been having issues with my home fusion for a while, I've made multiple calls to customer support, nothing has changed. I'm only downloading a 3mbs or so, which would be fine if it stayed that way. But with my straight talk iphone, with one bar of signal, standing right under the Cantenna, I'm getting 14mbs download speed. But the 3mbs from the home fusion drops to .70 or so when it rains. I'm wondering if there's moisture or something inside the cantenna, and if I could open it up and see if there's any corrosion anywhere. Verizon doesn't offer this service anymore, so getting a replacement would probably not happen.

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vzw_customer_support
Customer Service Rep

Hello, jshultz78. We know it is important to get the service you need. Now let me ask you, do you have a Verizon account with us?

 

AnnaG_VZW

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