Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
HomeFusion Skype for Business/Work Connection drops out continually.
hdwdlnd
Member

I've been using HomeFusion for 3 years working from home.  I connect remotely to my work network and I use a Meraki router connected to the HomeFusion router provided.  Nothing in my setup has changed but I started having drop-out issues the beginning of this year that persists.  If I watch Skype for Business I get disconnected and reconnected consistently after several minutes of running fine.  This connection issue causes my work IP phone and overall internet connection on my work computer to drop out for a few seconds before it reconnects.  My work IT says it is a NAT issue.  Since I can't adjust this from the HomeFusion router settings is there any way I can correct this issue?  Has anything changed with HomeFusion that could have caused this issue?  Thanks.

Labels (1)
0 Likes
Re: HomeFusion Skype for Business/Work Connection drops out continually.
vzw_customer_support
Customer Support

hdwdlnd, we want to help you. Is this a connected landline residential service or a wireless connection?
LauraL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes