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I noticed this sudden drop in speed early this month. Anybody else in the area experiencing this?
I used to get 11-16Mbps download and 1-4Mbps upload speeds last month and even higher speeds before that.
Now, I'm consistently seeing speeds of 0.07-1Mbps download and 0.04-1Mbps upload in my area while using LTE.
I don't remember any recent changes to my iPhone except installing carrier settings update 19.1
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Hello temperedmettle,
That's quite a large drop in network speed! I can certainly see why you would be concerned. What zip code are you in? Which make & model iPhone do you have? Finally, are you experiencing issues everywhere you go, or in a specific location? Please provide some additional details, and we can work together to ensure this is resolved.
MichelleH_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Zip code is 10940. I'm using an iphone 6 plus. I notice that my speed increases only slightly (1-2 Mbps download) when I'm in another area (10941). Hope this helps.
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temperedmettle,
I want to make sure we get you back on track. Let's take a closer to get this resolved How far do you have to travel for the service to improve? Are you having the issue indoors or outdoors?
YareliM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I was about 4 miles out when I noticed the slight improvement. Had the issue both indoors and outdoors.
I checked today and I'm now getting 11-20 MBps download and 1-2 MBps upload speeds which is a LOT better.
Thank you very much for your help! Should I expect to see about the same speeds going forward?
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Temperedmettle-
Thank you so much for the update. Your data speeds should remain consistant. If anything changes please keep us posted. It's always a pleasure to address any questions or concerns you may have.
EmmaM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Checked outdoors a few times this afternoon and I'm getting about 0.3Mbps down and 0.7Mbps up.
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Temperedmettle-
Thank you for the update. Do you know if other Verizon customers are having the same issue? Have there been any recent changes to your device?
EmmaM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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My wife's LTE speed on her iPhone 5s is similar to mine - slows down in our area, speeds up if we move about 5 miles away. No change in my device except a carrier settings update (19.1).
