Hey, I'm in an XLTE zone and get dial-up speeds. I feel your pain. Of course they will say your house or some other obstruction like the sun or moon are affecting your signal. In the end, no matter what the map says Verizon doesn't guarantee service anywhere except their corporate stores.
Let's find that 4G signal for you! What zip code are you in and what model device are you using? Indoor use is a challenge for all carriers....Please walk through your residence to see how the signal fluctuates.
Follow us on Twitter @VZWSupport