Invalid Coding on Original Plan

cstraley
Newbie

I was told my plan was coded incorrectly when it was created and now cannot be updated. Is there way to re code the plan to allow for updates? This is a Verizon issue that they are apparently unable to fix. 

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vzw_customer_support
Customer Service Rep

Hello cstraley, so that we can best help with this, I am going to send you a Private Note so that we can take a look.

 

-Joe

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