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Is anyone else having issues with 4G/5G just not working despite a full signal?
Hdjd81
Member

I’m changing providers after this cycle! Over 25 years with Verizon and they don’t seem to care that we’re paying for a service that’s not being provided 

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Re: Is anyone else having issues with 4G/5G just not working despite a full signal?
vzw_customer_support
Customer Support

Hello @Hdjd81 . We know the importance of ensuring that you're able to use your phone and service. We want to do all we can to help.  Are you having difficulty using your phone for calls, texts, or data? How long have you been experiencing this issue? Do you notice it when using your phone indoors, outdoors, or both? 

-Tanisha

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