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Is there a 4G outage map somewhere?
martinspm
Newbie
‎08-22-2014 05:05 AM

Haven't had 4G signal in a couple of days (ZIP 23801 in VA).  Is there an outage map I can check?

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Re: Is there a 4G outage map somewhere?
Ann154
Community Leader
Community Leader
‎08-22-2014 06:08 AM

There is no outage map. Can you call Customer Service from another phone at 1-800-922-0204 to report the outage?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Is there a 4G outage map somewhere?
7e18n1
Specialist - Level 3
‎08-22-2014 07:07 AM

There is this! Unfortunately, it is provided by a third party and not in real time. It has to be down +24 hours before it appears and likewise after the service is restored it may take days to be cleared.

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Re: Is there a 4G outage map somewhere?
martinspm
Newbie
‎08-22-2014 07:17 AM

Thank you - After talking with verizon tech support they suspect the sim or the phone to be at fault.  Just got it a couple of days ago so will take it back to verizon store at lunch time!

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Re: Is there a 4G outage map somewhere?
7e18n1
Specialist - Level 3
‎08-22-2014 03:05 PM

You're welcome! Hope you get service restored soon.

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