Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
Haven't had 4G signal in a couple of days (ZIP 23801 in VA). Is there an outage map I can check?
There is no outage map. Can you call Customer Service from another phone at 1-800-922-0204 to report the outage?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
There is this! Unfortunately, it is provided by a third party and not in real time. It has to be down +24 hours before it appears and likewise after the service is restored it may take days to be cleared.
Thank you - After talking with verizon tech support they suspect the sim or the phone to be at fault. Just got it a couple of days ago so will take it back to verizon store at lunch time!
You're welcome! Hope you get service restored soon.