Long story short, I am due for a device upgrade in a few months. I have been happy with Verizon's coverage, but have been using a 3G phone for the past few months because I need the content filtering on it. Such content filtering does not appear to be available on the Razr M that I was using. From what I've been able to find out, content filtering is only available on 4G on certain phones. I'm ok with that. I can't seem to find a list of what models content filtering is available on and what models it isn't.
Content filtering is a service I absolutely need. I've been happy with Verizon's coverage and service, but I can't keep using a 3G phone forever and would like to move to 4G for obvious reasons so I need to find a phone that will work with content filtering on Verizon which is why I'm looking for a list of models that support content filtering. If I can't find a 4G model that supports content filtering I may have to switch providers. I really hate to do this for obvious reasons, but this is a service that is vital to me.
It would seem this web site will answer your question.
It makes note of Blackberry devices not compatable see note:
The service does not work on most Push To Talk devices, any device with a static Internet Protocol address or on search results provided through the Get It Now Search application. The Internet filtering capabilities of the service do not work on phones using WiFi, Mobile Web 1.0, BlackBerry devices or on devices that use Venturi Compression Software, including phones tethered to PCs or PC cards, unless the compression software is turned off. Internet filtering will not work on most advanced devices until you have turned the device off and back on after every Content Filter setting change. The music filtering capabilities of the service do not work on phones with Verizon Music v1.0 software. Call 800-922-0204 or 611 from your handset if you are on a corporate calling plan to determine eligibility to use the service and to activate the service.
To be honest, that article isn't particularly helpful. It does say Blackberries aren't compatible which is nice, but it says nothing about the iOS or Android devices. If I'm looking at a Galaxy S4 for example, how can I tell if content filtering will work or not? A friend of mine has a Razr M. We tried messing with it and couldn't get 4G content filtering to work. We could enable content filtering, but when we did so, it disabled all data service on his phone. You could reboot all day long and it made no difference. I don't see how that article is really helpful in determining if content filtering will work on a device.
I'm aware of what the content filtering service has to offer. I have it turned on on the 3G phone I have. It's not the best content filter in the world, but it blocks what I need it to block and I'm happy with it. I need this same functionality on a 4G phone.
Is there a particular reason why you will not call customer service or go to a store instead of posting on a peer to peer forum which is not direct to Verizon support?
The best way I would say at time of purchase to ask the sales person. However getting factual information from the Verizon people is hit or miss. You could also call *611 or 1-800-922-0204 and ask verizon.
I've talked to Verizon in the past and got people were basically clueless and had no idea what I was talking about. Others knew what I was asking about, but had no idea what the answer was or where to find it. I had hopes some Verizon person might respond here with a definitive answer. Obviously the last thing I want to do is purchase a phone I can't use my data plan on. That would make no sense.
In which applications do you need content filtering? Perhaps that is a better way to look at the issue and to help the community members understand what you are trying to get from the device.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.