Is there a problem with cell service in the south Charlott, NC area (zip code 28277)? We have been unable to get a signal strong enough to hold a phone call for a few days now. This is happening with several Verizon service iphones we have. Please advi

[md111]

Is there a problem with cell service in the south Charlott, NC area (zip code 28277)?  We have been unable to get a signal strong enough to hold a phone call for a few days now.  This is happening with several Verizon service iphones we have.  Please advise.

[MiiHere · Accepted solution]

You're the first person to come on here in awhile and mention service troubles in the area, usually the forum will be flooded if it's a tower issue.

I suggest you contact Verizon via the chat feature: scroll toward the bottom for chat

https://www.verizonwireless.com/wcms/contact-us.html

You'll get a more instant reply, and they will know if anything is wrong and if perhaps you need to troubleshoot your devices.