Alright, so crap happens. If you're not dealing with the lovely Comcast reps, or Dell's support, or the USPS, or any other company for some sort of issue... you must be sleeping. There will always be issues with everything that we deal with in life, and we shall deal accordingly. Don't get me wrong, I'm not happy at all that my new Thunderbolt is basically useless (sure, I can make calls... but I didn't buy this thing for its "call making goodness"). I have not been able to get 3G even after trying the various tips from the web, and the 0.5G (or whatever) is in and out.
So, if VZ can fix this within 24 hours, I'm fine - as long as it's not happening all the time. When the LTE network is up, there is not a wireless device anywhere that can even come close to the speeds I get.
Now... what does anger me more than anything is VZ's complete and intentional lack of communication!! Almost a full day has passed since the outage occurred and what do we, as paying customers, know? Not a darn thing... I'm glad to hear that they're "aware of the situation and working on it", but is that not a bit obvious? I'd be far less upset if they were willing to be upfront with us and share some (not necessarily all) details -- why? how? etc.
Seems a bit odd that a communications company posts a few worthless words on Twitter and thinks that's enough....
