Jonesboro AR 72401 Slow Data

[BRIELL13]

Data speed in Jonesboro AR is slow.  Speedtest ran on Race St around the post office was 1.05 Mbps. The speedtest ran outside of town about 10 minutes later was 111 mbps!  That is a big difference!  There has been a lot of chatter on social media in town about this and other carriers are not having this issue.  This is obviously not a phone or plan issue.  Is there too much congestion in Jonesboro for Verizon to handle?

[BRIELL13]

Here is the link for the 111mbps test.

https://drive.google.com/file/d/12KORpvwtBCPZc_uWLZ1KJCXqabc7YhV-/view?usp=sharing

[vzw_customer_support]

We know how important it is to have the speeds you need. Are you only having issues with your data while in this area? EllisandraC_VZW

[BRIELL13]

Yes, the only issue is in town.  I saw on the local news that Verizon was aware and going to be doing some upgrades in Jonesboro.  Can you confirm this?

[vzw_customer_support]

As a valued customer, your service concerns are our concerns too. We are always working to expand our network! While we aren't provided any timelines or details on when or where a cell tower is being erected, our network teams are continually evaluating new cell site locations. We'd like to hear more about the slow data service you're experiencing inJonesboro, AR (Zip code 72401). Can you share more information about this with our team? Is this happening while you're indoors, outdoors, or both? - RobertC_VZW