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LIMITED CONNECTIVITY on laptop with Samsung 4g

I have the Samsung 4G and it is working fine from desktop using a USB network adapter.  My HP laptop with a broadcom network adapter is another story.  It connects but takes forever then comes back with message that it has "limited connectivity" and basically doesn't let me access internet explorer.  When I go into the admin it shows I have two devices but the 2nd really isn't functional.  Have tried reinstalling the network adapter so I could default something I may have messed with but no luck. 

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Re: LIMITED CONNECTIVITY on laptop with Samsung 4g
Verizon Employee

What is the Model of your HP notebook? 

How long have you been getting the limited connectivity message?


We need more information to better assist you regarding your issue. Please contact us and make sure you have your HP available.