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LTE HOME INTERNET WONT CONNECT TO THE INTERNET MISSING MSISDN
Lchesnut
Newbie
‎06-01-2022 04:20 PM

HI MY LTE CUBE IS CONNECTED WITH A WHITE LIGHT. EVERYTHING IS GOOD EXCEPT IT IS NOT CONNECTED TO THE INTERNET.  I NOTICED THERE IS NO MSISDN IN THE ADMIN LOGIN PAGE. HOW DO I ADD THIS TO THE DEVICE?

 

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Re: LTE HOME INTERNET WONT CONNECT TO THE INTERNET MISSING MSISDN
vzw_customer_support
Customer Service Rep
‎06-01-2022 04:26 PM

 

We certainly want to make sure you can get connected online, Lchesnut! What city and state are you in? Has the LTE Cube worked before? -Nikki

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Re: LTE HOME INTERNET WONT CONNECT TO THE INTERNET MISSING MSISDN
Lchesnut
Newbie
‎06-01-2022 04:28 PM

THERE ARE TWO. ONE IS MINE AND MY ROOMMATE JUST GOT HIS.  MINE WORKS FINE BUT HIS HAS THE ISSUE OF NOT BEING CONNECTED TO TO THE INTERNET.

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Re: LTE HOME INTERNET WONT CONNECT TO THE INTERNET MISSING MSISDN
Lchesnut
Newbie
‎06-01-2022 04:29 PM

WHEN WE COMPARE ONLINE IN ADMIN THE DIFFERENCE IS IN THE MISSING MSISDN

 

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Re: LTE HOME INTERNET WONT CONNECT TO THE INTERNET MISSING MSISDN
vzw_customer_support
Customer Service Rep
‎06-03-2022 04:32 PM

We would like to troubleshoot this with you, Lchesnut. Please respond to my private note.

 

 

-Angie

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