LTE HOME INTERNET WONT CONNECT TO THE INTERNET MISSING MSISDN

[Lchesnut]

HI MY LTE CUBE IS CONNECTED WITH A WHITE LIGHT. EVERYTHING IS GOOD EXCEPT IT IS NOT CONNECTED TO THE INTERNET.  I NOTICED THERE IS NO MSISDN IN THE ADMIN LOGIN PAGE. HOW DO I ADD THIS TO THE DEVICE?

[vzw_customer_support]

We certainly want to make sure you can get connected online, Lchesnut! What city and state are you in? Has the LTE Cube worked before? -Nikki

[Lchesnut]

THERE ARE TWO. ONE IS MINE AND MY ROOMMATE JUST GOT HIS.  MINE WORKS FINE BUT HIS HAS THE ISSUE OF NOT BEING CONNECTED TO TO THE INTERNET.

[Lchesnut]

WHEN WE COMPARE ONLINE IN ADMIN THE DIFFERENCE IS IN THE MISSING MSISDN

[vzw_customer_support]

We would like to troubleshoot this with you, Lchesnut. Please respond to my private note.

-Angie