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LTE HOME INTERNET WONT CONNECT TO THE INTERNET MISSING MSISDN
Lchesnut
Member

HI MY LTE CUBE IS CONNECTED WITH A WHITE LIGHT. EVERYTHING IS GOOD EXCEPT IT IS NOT CONNECTED TO THE INTERNET.  I NOTICED THERE IS NO MSISDN IN THE ADMIN LOGIN PAGE. HOW DO I ADD THIS TO THE DEVICE?

 

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Re: LTE HOME INTERNET WONT CONNECT TO THE INTERNET MISSING MSISDN
vzw_customer_support
Customer Support

 

We certainly want to make sure you can get connected online, Lchesnut! What city and state are you in? Has the LTE Cube worked before? -Nikki

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Re: LTE HOME INTERNET WONT CONNECT TO THE INTERNET MISSING MSISDN
Lchesnut
Member

THERE ARE TWO. ONE IS MINE AND MY ROOMMATE JUST GOT HIS.  MINE WORKS FINE BUT HIS HAS THE ISSUE OF NOT BEING CONNECTED TO TO THE INTERNET.

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Re: LTE HOME INTERNET WONT CONNECT TO THE INTERNET MISSING MSISDN
Lchesnut
Member

WHEN WE COMPARE ONLINE IN ADMIN THE DIFFERENCE IS IN THE MISSING MSISDN

 

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Re: LTE HOME INTERNET WONT CONNECT TO THE INTERNET MISSING MSISDN
vzw_customer_support
Customer Support

We would like to troubleshoot this with you, Lchesnut. Please respond to my private note.

 

 

-Angie

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