LTE Network Extender not Connecting with Router

[Shubin]

I have been using a Verzone LTE extender in my home for several years with a only a few connection issues.

Most recently I have lost cell coverage in my home due to the LTE extender not being able to connect with my router.

I have not touched my LTE extender or router, and my router is one provided by Frontier with its fiber optic internet service.

I have reset both the LTE extender and the router with no luck.

This happened about a year ago and neither Frontier nor Verizon were much help when I called for support.  Frontier said that my services was in place, and Verizon told me to just continue to reset the LTE extender, which I did about 10 times.

Finally, I gave up and the next day (overnight) the problem resolved itself. 

Any thoughts or suggestions here on steps I can take to resolve the issue this time?

Thank you in advance.

[vzw_customer_support]

Thank you for sharing your recent network coverage issue with us. We understand the importance of having a functioning LTE Extender. We are more than happy to further investigate this and provide the best troubleshooting steps, please be on the look out for a private note from us and we can get started! 

-Christy

[Albrean_VZ]

Hello Shubin, for assistance  with troubleshooting your LTE Network extender please visit  our  4G LTE Network Extender Support page ,