You've done plenty good. They know what the exact issue is.
The data speed issue exists anywhere within a few miles of my home. Inside or out.
No I do not have high speed internet.
As soon as I travel 5-10 miles away and connect to a different tower, there are no speed issues.
Like I said before, the only way to be able to use any Usable data is to disable LTE and switch to a 3G connection.
I've noticed this in Jacksonville, FL as well. An app that used to take 15 seconds to download is now taking up to 5 minutes.....what gives?!?!
MermaidToes Providing the fastest speed is always our goal. I’m sorry you’re experiencing problems with your data speeds. I want to make sure we get this issue resolved for you. Please tell me when did this begin? Zip code? Are others impacted? Please share details. Rest assured we will get this taken care of for you.
EvelynR_VZW
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