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Re: LTE Service VERY slow for the past 2 weeks in Chipley, FL
stef7
Master

You've done plenty good. They know what the exact issue is.

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Re: LTE Service VERY slow for the past 2 weeks in Chipley, FL
ADXGlock
Enthusiast

The data speed issue exists anywhere within a few miles of my home. Inside or out.

No I do not have high speed internet.

As soon as I travel 5-10 miles away and connect to a different tower, there are no speed issues.

Like I said before, the only way to be able to use any Usable data is to disable LTE and switch to a 3G connection.

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Re: LTE Service VERY slow for the past 2 weeks in Chipley, FL
MermaidToes
Enthusiast

I've noticed this in Jacksonville, FL as well. An app that used to take 15 seconds to download is now taking up to 5 minutes.....what gives?!?!

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Re: LTE Service VERY slow for the past 2 weeks in Chipley, FL
vzw_customer_support
Customer Support

MermaidToes Providing the fastest speed is always our goal. I’m sorry you’re experiencing problems with your data speeds. I want to make sure we get this issue resolved for you. Please tell me when did this begin? Zip code? Are others impacted? Please share details. Rest assured we will get this taken care of for you.
EvelynR_VZW
Follow us on Twitter @VZWSupport if my response answered your question please click the “Correct Answer” button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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