LTE Slow since June 2021 in Summit to Newark, NJ Area

[Johnabdl]

 

 

 

These are Speedtest screenshots of readings taken between the NJTransit train station in Summit, NJ and Old Short Hills Road in Millburn, NJ, on November 23. 

I have posted several times about where this takes place. It seems Verizon uses this forum to give customers the run around. 

[vzw_customer_support]

Let's get that opened for reviewed, please send a Private Note. *Gen

[Johnabdl]

OK...

How do I send a Private Note?

And to whom does it get addressed?

I tried using the characters, "*Gen", but that did nothing.

[vzw_customer_support]

I would love to help to see what is going on with your data. I will send you a private message so we can help.  -Amber

[Johnabdl]

Verizon did send me a private email containing a link. 

The link did not work. 

The wireless revive is still poor, in Exactly the same way as it has been since my first message here. 

It is easy to discover that Verizon customers across the country are experiencing the same degradation of wireless service, and the same runaround from Verizon customer service. 

[vzw_customer_support]

Hello, Johnabdl, I'm sorry to hear you ran into an issue with the verification link we sent you previously. I will reach out via Private Note momentarily so we can continue to assist with your service concern.

-Lauren