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LTE home internet not allowing MS outlook for email.
lakehome
Member

I am new to LTE home internet and I can't get my emails downloaded using MS outlook program. I am getting error message Cannot connect to the server. I was on CenturyLink, and have the Incoming mail server using imap.gmail.com

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Re: LTE home internet not allowing MS outlook for email.
vzw_customer_support
Customer Support

Lakehome, we want you to enjoy your new LTE Home Internet service. Were these the steps you took to set up the service:  https://www.verizon.com/support/lte-home-setup/  

 

Also, what is the email domain that you are attempting to set up? Outlook, Gmail, Yahoo, AOl, etc? 

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Re: LTE home internet not allowing MS outlook for email.
lakehome
Member

My problem was that CenturyLink required custom server settings. Once I reset Outlook to default settings, everything worked.

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Re: LTE home internet not allowing MS outlook for email.
vzw_customer_support
Customer Support

I appreciate the information provided with how to get this fixed. If you need additional support, please let us know! www.vzw.com/support  

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